Free standard shipping (1-5 days) on orders over $100 CAD, before shipping and taxes.
Same Day shipping on orders processed before 2:00pm EST, Mon - Fri.*
Valid to any Canadian shipping address.
No cash value & no adjustment on previous orders.
Does not apply to refunds or exchanges.
Offer may expire without notice.

Items may be returned for a 100% Refund or Exchange within 30 days of original purchase.
Customers are responsible for one way postage fees on product exchanges.
Returned items which qualified for Free Shipping will be refunded less our outbound shipping costs.

*No refunds or exchanges on any tailor-made car seat covers or used bedding products.

We guarantee workmanship, materials, and product satisfaction for 6 months, assuming normal and intended use.
Products may be returned for replacement or credit if they are found to be defective in any way.

Further Shipping Info & Details:

International orders: please email for a shipping quote.
Qualifying orders will have the option to select "Free Shipping" only after entering the delivery Country and Province / State.

For added security we include a tracking number on all parcels, along with your order confirmation email. *Some of our smallest items have the shipping option of a low cost "Letter Rate". This option does not include a tracking number.
*We attempt Same Day shipping on all orders processed before 2:00pm EST (Monday to Friday, Holidays excluded). All orders are quickly processed, packaged, & shipped from our warehouse in Vancouver, BC. If your parcel isn't shipped 'Same Day', then it will be shipped on the following business day.
**Please include any special delivery instructions in the 'Order Notes' section of the Checkout Page. (For example: "please leave by side door")
*** "Free Shipping" applies to original outbound shipping costs only.

For more information on Returns and Exchanges please read our complete Returns & Exchange Policy.